Standardization, data collection, and measurement are crucial for the PDCA cycle.

We’ve started with a SWOT analysis, and standardization of IBSU QMS documents including regulations, instructions, forms, charts, diagrams, process identification cards, and the other required documentation by ISO 9001:2008, which is now ISO 9001:2015 with a set of changes.

We have identified the type of statistics we need in order to analyze how we are doing, and are building a platform that would allow handling the data electronically. We believe the platform will help us with our decision making process and better strategic planning.

We understand that it may be a slow process, but are willing to improve each day.